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WHAT IS YOUR RETURNS POLICY?

At Tigaura Lifestyle we understand that purchasing online can be a daunting, especially when you haven’t seen the item up close. So, we would like to offer that extra level of reassurance by offering a 48 Hour Money Back Guarantee after you receive your item. To qualify for free returns, you must follow the following criteria.

  • Returns needs to be raised with us within 48 hours of the delivery via either email or phone call.

  • All items must be boxed in original packaging.

  • All items must not be assembled, check before assembly, as by assembling the items you are deemed to have accepted the goods.

  • All Bespoke or Made to Order Items are excluded from free returns.

Orders returned will be issues a full credit for use in our store. If you require a full refund back to your original payment method then return charges may apply.

If you have any questions please do not hesitate to contact us on the phone, 01235 799914, or by email.

HOW LONG UNTIL I RECEIVE MY ITEM?

Most products are delivered in between 10-20 working days however some made to order items may take up to 28 days. However, we will always keep you up to date on your order via email and we can always arrange a delivery date and time to suit you.

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